Swell vs. Canny
A side-by-side comparison based on G2 review data.
| Metric | Swell | Canny |
|---|---|---|
| Overall rating | 4.5 | 4.5 |
| Review count | 372 | 109 |
| Ease of use | 9.2 | 9.3 |
| Ease of setup | 9.0 | 9.3 |
| Quality of support | 9.3 | 9.3 |
| Meets requirements | 9.2 | 8.8 |
| NPS | 70.087977 | 69.158879 |
| Small Business | 87.4% | 57.4% |
| Mid-Market | 12.1% | 38.9% |
| Enterprise | 0.5% | 3.7% |
| Total page views | 598 | 1,190 |
| Total LLM citations | 1,314 | 13,018 |
Swell
Swell automatically gathers private and public feedback from patients and employees. With better feedback, practices can boost their online reputations, enhance the patient experience, and improve employee satisfaction.
Canny
Canny is your all-in-one solution for managing user feedback, where you can capture, organize, and analyze customer feedback in one place, so you can make informed product decisions. From managing feature requests and analyzing user insights, to building public roadmaps and announcing product updates, you can do it all with Canny. Stop letting ideas slip through the cracks and start building better products today with Canny! Features our customers love: • Automatically capture customer feedback from conversations with Autopilot. • Detect and merge duplicates so you can quantify ideas.
- Ease of Use
- Features
- Feedback Management
- Customer Support
- Easy Integrations
- Integrations