G2 Vendor Directory

Swell vs. Canny

A side-by-side comparison based on G2 review data.

MetricSwell

by SocialSwell

Canny

by Canny

Overall rating4.54.5
Review count372109
Ease of use9.29.3
Ease of setup9.09.3
Quality of support9.39.3
Meets requirements9.28.8
NPS70.08797769.158879
Small Business87.4%57.4%
Mid-Market12.1%38.9%
Enterprise0.5%3.7%
Total page views5981,190
Total LLM citations1,31413,018

Swell

Swell automatically gathers private and public feedback from patients and employees. With better feedback, practices can boost their online reputations, enhance the patient experience, and improve employee satisfaction.

Pros

    Canny

    Canny is your all-in-one solution for managing user feedback, where you can capture, organize, and analyze customer feedback in one place, so you can make informed product decisions. From managing feature requests and analyzing user insights, to building public roadmaps and announcing product updates, you can do it all with Canny. Stop letting ideas slip through the cracks and start building better products today with Canny! Features our customers love: • Automatically capture customer feedback from conversations with Autopilot. • Detect and merge duplicates so you can quantify ideas.

    Pros

    • Ease of Use
    • Features
    • Feedback Management
    • Customer Support
    • Easy Integrations
    • Integrations