G2 Vendor Directory

SocialNowa vs. Gupshup

A side-by-side comparison based on G2 review data.

MetricSocialNowa

by DigiNowa

Gupshup

by Gupshup

Overall rating4.84.4
Review count4067
Ease of use9.39.0
Ease of setup9.29.0
Quality of support9.38.7
Meets requirements9.49.1
NPS92.30769266.666667
Small Business100.0%23.9%
Mid-Market0.0%46.3%
Enterprise0.0%29.9%
Total page views27932
Total LLM citations98,649

SocialNowa

SocialNowa Chatbot is a Messenger Chatbot and Instagram DM Automation Tool. It is one of the best chatbot automation tools available in the market. It has some additional features which are unique to SocialNowa and are not provided by many of its Competitors. Like Unlimited Contact/Subscribers List, Multiple Bots and Social Media Schedular. With SocialNowa Chatbot making Chatbot Funnels is easy and it helps in converting the deals very fast.

Pros

    Gupshup

    Gupshup.io is the leading Conversation Cloud for marketing, commerce, and support automation. Gupshup’s automation solutions enable 45,000+ brands across India, Latin America, Europe, Southeast Asia, the Middle East, and the United States to deliver better customer experience, and increased revenue while saving costs. Citibank, Akzo Nobel, Khan Academy, Unilever, MPL, Netflix, Flipkart, and Ola are a few of its leading clients. With a single messaging API for 30+ channels across voice, text, and chat, the Gupshup Conversation Cloud powers over 10 billion messages per month.

    Pros

    • Ease of Use
    • Customer Support
    • Helpful
    • Easy Integrations
    • Features
    • Staff Support