G2 Vendor Directory

SO Connect Platform vs. Experience.com

A side-by-side comparison based on G2 review data.

MetricSO Connect Platform

by SO Connect

Experience.com

by Experience.com

Overall rating4.04.8
Review count12413
Ease of use8.69.4
Ease of setup7.99.3
Quality of support5.79.4
Meets requirements8.69.5
NPS54.54545585.888078
Small Business83.3%34.3%
Mid-Market8.3%41.9%
Enterprise8.3%23.8%
Total page views271,290
Total LLM citations95,294

SO Connect Platform

Listings helps your local business get found by more customers. Update your company information in one go on 50+ platforms, improve your rankings and receive more website traffic, phone calls and visitors to your location(s). We currently serves more than 100.000 business locations and 50.000 customers in over 30 countries. We aim to empower large and small businesses to engage with their customers and manage their online reputation and reviews while improving local search visibility on a wide range of platforms.

Pros

    Experience.com

    Experience.com is an Experience Management Platform that helps organizations turn customer and employee feedback into stronger experiences, greater trust, and greater visibility. Experience.com connects Customer Experience (CX), Employee Experience (EX), reputation, online visibility, and AI Visibility in one platform. Organizations can collect and analyze feedback, manage reviews and reputation, publish content and social updates, maintain accurate business information, and strengthen how their brand appears across search and AI-powered discovery.

    Pros

    • Ease of Use
    • Helpful
    • Customer Support
    • Review Management
    • Experience
    • Centralized Reviews