G2 Vendor Directory

SO Connect Platform vs. Birdeye

A side-by-side comparison based on G2 review data.

MetricSO Connect Platform

by SO Connect

Birdeye

by Birdeye

Overall rating4.04.7
Review count124,288
Ease of use8.69.4
Ease of setup7.99.2
Quality of support5.79.5
Meets requirements8.69.4
NPS54.54545584.183919
Small Business83.3%46.5%
Mid-Market8.3%34.1%
Enterprise8.3%19.4%
Total page views2719,539
Total LLM citations9127,824

SO Connect Platform

Listings helps your local business get found by more customers. Update your company information in one go on 50+ platforms, improve your rankings and receive more website traffic, phone calls and visitors to your location(s). We currently serves more than 100.000 business locations and 50.000 customers in over 30 countries. We aim to empower large and small businesses to engage with their customers and manage their online reputation and reviews while improving local search visibility on a wide range of platforms.

Pros

    Birdeye

    Birdeye builds AI coworkers for multi-location brands — trusted by the world's largest enterprise brands, including Aspen Dental, Sun Auto, and Caesars Entertainment. We give you AI coworkers at every location, across marketing, operations, and customer experience, that own the jobs your business needs done: winning AI visibility, booking appointments, and driving consistent CX.

    Pros

    • Ease of Use
    • Helpful
    • Review Management
    • Customer Support
    • Features
    • Reviews