G2 Vendor Directory

SMTP.com vs. SendPulse

A side-by-side comparison based on G2 review data.

MetricSMTP.com

by Ziff Davis

SendPulse

by SendPulse

Overall rating3.34.6
Review count42725
Ease of use7.79.1
Ease of setup7.19.0
Quality of support7.48.9
Meets requirements7.79.1
NPS16.66666778.499278
Small Business64.3%89.9%
Mid-Market33.3%8.7%
Enterprise2.4%1.4%
Total page views2231,705
Total LLM citations2,72411,830

SMTP.com

SMTP’s relay service infrastructure can solve your delivery issues — quickly. We maximize the number of emails that reach recipients’ inboxes by using our own IP addresses and monitoring your emails for anti-SPAM compliance. By improving your deliverability you’ll see improved ROI. Engagement rates will increase and you can use your resources more efficiently - to get the highest return on every marketing dollar you spend.

Pros

    SendPulse

    SendPulse is an AI-driven email and chatbot marketing platform that helps scaling businesses acquire, grow, and retain customers through email and chatbot conversations — all powered by a built-in CRM that streamlines sales and marketing efforts from start to finish. Trusted globally for more than 11 years, the company now serves over 200,000 customers, with substantial operations spanning Latin America (with an office in Brazil) and Europe as part of its international footprint.

    Pros

    • Ease of Use
    • Automation
    • Features
    • Easy Setup
    • User-Friendly
    • Customer Support