G2 Vendor Directory

SMTP.com vs. GetResponse

A side-by-side comparison based on G2 review data.

MetricSMTP.com

by Ziff Davis

GetResponse

by GetResponse

Overall rating3.34.3
Review count421,144
Ease of use7.78.7
Ease of setup7.18.6
Quality of support7.49.0
Meets requirements7.78.7
NPS16.66666755.625
Small Business64.3%77.3%
Mid-Market33.3%16.7%
Enterprise2.4%6.1%
Total page views2231,288
Total LLM citations2,72411,146

SMTP.com

SMTP’s relay service infrastructure can solve your delivery issues — quickly. We maximize the number of emails that reach recipients’ inboxes by using our own IP addresses and monitoring your emails for anti-SPAM compliance. By improving your deliverability you’ll see improved ROI. Engagement rates will increase and you can use your resources more efficiently - to get the highest return on every marketing dollar you spend.

Pros

    GetResponse

    GetResponse is a lifecycle automation platform for businesses that want to drive more consistent, repeatable revenue across the entire customer journey. We help you move customers from first touch to first purchase, repeat purchase, and reactivation - using email, SMS, push notifications, and lifecycle automation across every stage of the customer journey With built-in deliverability, behavioral triggers, and deep integrations, you can launch faster, reduce manual work, and turn your lifecycle into a predictable revenue system. No disconnected tools. No campaign chaos.

    Pros

    • Ease of Use
    • Customer Support
    • Helpful
    • Email Marketing
    • Features
    • Email Management