Eyerys vs. Survicate
A side-by-side comparison based on G2 review data.
| Metric | Eyerys | Survicate |
|---|---|---|
| Overall rating | 4.8 | 4.6 |
| Review count | 23 | 215 |
| Ease of use | 9.2 | 9.4 |
| Ease of setup | 9.1 | 9.2 |
| Quality of support | 9.8 | 9.5 |
| Meets requirements | 9.3 | 9.1 |
| NPS | 95.652174 | 79.802956 |
| Small Business | 14.3% | 45.5% |
| Mid-Market | 28.6% | 40.8% |
| Enterprise | 57.1% | 13.7% |
| Total page views | 40 | 759 |
| Total LLM citations | 14 | 5,852 |
Eyerys
SmokeCI's VOC software, Eyerys, is a premium customer feedback solution for contact centres, and end-to-end customer experience programmes. We work with executives, managers and leaders to craft improved customer experience and measure objective performance across teams and departments.
Survicate
Survicate is a customer feedback platform built for product, research, marketing, and CX teams. Collect feedback across every channel, analyze it with AI and customizable dashboards, and act on it through 45+ native integrations, all in one place. Start with surveys. Deploy targeted CSAT, NPS, and custom surveys across your website, mobile app, email, Braze In-App messages, and Intercom chat. Advanced logic, behavioral targeting, and AI-generated follow-up questions help you ask the right people the right questions at the right moment. Then go further.
- Ease of Use
- Survey Management
- Customer Support
- Easy Integrations
- Integrations
- Customer Feedback