G2 Vendor Directory

Eyerys vs. Staffino

A side-by-side comparison based on G2 review data.

MetricEyerys

by Smoke CI

Staffino

by Staffino

Overall rating4.84.7
Review count2342
Ease of use9.29.2
Ease of setup9.18.7
Quality of support9.89.4
Meets requirements9.39.3
NPS95.65217487.5
Small Business14.3%11.9%
Mid-Market28.6%61.9%
Enterprise57.1%26.2%
Total page views4036
Total LLM citations1435

Eyerys

SmokeCI's VOC software, Eyerys, is a premium customer feedback solution for contact centres, and end-to-end customer experience programmes. We work with executives, managers and leaders to craft improved customer experience and measure objective performance across teams and departments.

Pros

    Staffino

    Staffino is a leading provider of customer experience (CX) and employee experience (EX) management solutions that enable businesses to deliver an exceptional customer experience, improve employee engagement, and drive business growth. Our advanced yet user-friendly online platform is trusted by over 50 companies across more than 30 countries, helping them understand their customer journey better than ever before.

    Pros

    • Response Efficiency