G2 Vendor Directory

Eyerys vs. QuestionPro

A side-by-side comparison based on G2 review data.

MetricEyerys

by Smoke CI

QuestionPro

by QuestionPro

Overall rating4.84.5
Review count231,161
Ease of use9.28.9
Ease of setup9.19.1
Quality of support9.89.0
Meets requirements9.39.2
NPS95.65217471.826087
Small Business14.3%60.7%
Mid-Market28.6%22.4%
Enterprise57.1%16.9%
Total page views402,801
Total LLM citations1412,410

Eyerys

SmokeCI's VOC software, Eyerys, is a premium customer feedback solution for contact centres, and end-to-end customer experience programmes. We work with executives, managers and leaders to craft improved customer experience and measure objective performance across teams and departments.

Pros

    QuestionPro

    QuestionPro is a comprehensive insights and experience management platform trusted by over 5.3 million users in 100+ countries, from individual researchers to Fortune 100 corporations. Our powerful and easy-to-use software provides an integrated suite of tools for creating, distributing, and analyzing online surveys, polls, tests, and quizzes to perform both quantitative and qualitative analysis. Leverage AI-powered tools like QxBot to build surveys conversationally or choose from over 50 advanced question types and 350+ survey templates.

    Pros

    • Ease of Use
    • Helpful
    • Intuitive
    • Customer Support
    • Ease of Creation
    • Simple