Eyerys vs. CustomerGauge
A side-by-side comparison based on G2 review data.
| Metric | Eyerys | CustomerGauge |
|---|---|---|
| Overall rating | 4.8 | 4.6 |
| Review count | 23 | 50 |
| Ease of use | 9.2 | 8.8 |
| Ease of setup | 9.1 | 8.8 |
| Quality of support | 9.8 | 9.7 |
| Meets requirements | 9.3 | 8.9 |
| NPS | 95.652174 | 86.956522 |
| Small Business | 14.3% | 22.0% |
| Mid-Market | 28.6% | 38.0% |
| Enterprise | 57.1% | 40.0% |
| Total page views | 40 | 384 |
| Total LLM citations | 14 | 1,399 |
Eyerys
SmokeCI's VOC software, Eyerys, is a premium customer feedback solution for contact centres, and end-to-end customer experience programmes. We work with executives, managers and leaders to craft improved customer experience and measure objective performance across teams and departments.
CustomerGauge
CustomerGauge is a B2B customer experience management platform that enables clients to: - Collect customer feedback from multiple stakeholders in an account - Create custom dashboards for displaying real-time results - Set goals and targets for closing the loop with customers - Segment customer insights by region, product, facility, and more. - and align employees CX-related business initiatives CustomerGauge is also the first and only customer experience management solution that automatically combines customer insights with revenue data.