G2 Vendor Directory

Eyerys vs. Clientshare

A side-by-side comparison based on G2 review data.

MetricEyerys

by Smoke CI

Clientshare

by Clientshare

Overall rating4.84.6
Review count23102
Ease of use9.29.3
Ease of setup9.19.4
Quality of support9.89.7
Meets requirements9.39.2
NPS95.65217476.530612
Small Business14.3%17.6%
Mid-Market28.6%37.3%
Enterprise57.1%45.1%
Total page views40263
Total LLM citations14313

Eyerys

SmokeCI's VOC software, Eyerys, is a premium customer feedback solution for contact centres, and end-to-end customer experience programmes. We work with executives, managers and leaders to craft improved customer experience and measure objective performance across teams and departments.

Pros

    Clientshare

    Clientshare is the fastest growing CX platform for B2B service providers. Used by 1-in-2 of the FTSE 100 and 1-in-3 of the S&P 500, Clientshare helps enterprise suppliers in Logistics, BPO, Facilities Management, Contract Catering and Manufacturing to save time, gain full visibility of their accounts health and retain & grow contracts. Clientshare's platform is designed to help businesses manage and improve their customer relationships through structured business reviews and customer experience tools.

    Pros

    • Ease of Use
    • Customer Support
    • Helpful
    • Engagement
    • Easy Access
    • Customization