G2 Vendor Directory

Smartwebs vs. AppFolio

A side-by-side comparison based on G2 review data.

MetricSmartwebs

by Smartwebs, Inc.

AppFolio

by AppFolio

Overall rating4.64.6
Review count361,203
Ease of use9.09.2
Ease of setup8.88.7
Quality of support9.18.8
Meets requirements8.89.1
NPS72.22222275.832622
Small Business47.2%83.9%
Mid-Market44.4%15.3%
Enterprise8.3%0.8%
Total page views4714,688
Total LLM citations1,86123,089

Smartwebs

Smartwebs is the all-in-one HOA management platform built for management companies and self-managed communities that want enterprise-grade power without enterprise complexity or cost. For more than 18 years, Smartwebs has been built exclusively for the HOA industry, not retrofitted from generic property management software. That focus shows in everything from how the accounting is structured to how the mobile app performs without a cell signal. One login. One seamlessly integrated platform. One incredible experience.

Pros

  • Ease of Use
  • Time-Saving
  • Search Functionality
  • Ease of Learning
  • Organization
  • Simple

AppFolio

Run your entire portfolio on one powerful platform. AppFolio’s intuitive and user-friendly experience gives your property management team the tools they need to provide excellent service to residents and owners. Whether you manage multifamily apartment complexes, single-family homes, or community associations, our software has everything you need to streamline and grow your business. AppFolio is a comprehensive, cloud-based property management software built to streamline and automate the key processes that keep your business thriving - from accounting to marketing & leasing to maintenance.

Pros

  • Ease of Use
  • User-Friendly
  • Features
  • Property Management
  • Customer Support
  • Efficiency