G2 Vendor Directory

SmartSearch vs. Humanforce

A side-by-side comparison based on G2 review data.

MetricSmartSearch

by SmartSearch

Humanforce

by Humanforce

Overall rating4.04.7
Review count30160
Ease of use8.09.5
Ease of setup8.69.2
Quality of support8.59.4
Meets requirements8.59.2
NPS33.33333379.746835
Small Business31.0%38.0%
Mid-Market51.7%44.3%
Enterprise17.2%17.7%
Total page views227230
Total LLM citations2171,532

SmartSearch

SmartSearch is a leading global talent acquisition and staffing management SaaS platform that enables companies to effectively identify, recruit, onboard, and nurture top talent. We consistently drive innovation, providing scalable and configurable software for the unique needs of staffing professionals. SmartSearch is the go-to platform for hiring the right talent at the right time. We design human-centered recruitment solutions that enable organizations to hire better, faster, and smarter.

Pros

    Humanforce

    Humanforce is an all-in-one HCM platform built for frontline and flexible workforces. We deliver intelligent, employee-centred, and compliant solutions across Workforce Management (WFM), HR, Talent, Payroll, and Benefits. Founded in 2002, Humanforce supports mid-to-large organisations across Australia, New Zealand, the United Kingdom, and beyond. Our platform is trusted in shift-based industries like aged care, childcare, hospitality, retail, events, and local government. Our goal is simple: make work easier and life better.

    Pros

    • Ease of Use
    • Features
    • Helpful
    • User Experience
    • Simple
    • Customer Support