G2 Vendor Directory

SmartSearch vs. Gem

A side-by-side comparison based on G2 review data.

MetricSmartSearch

by SmartSearch

Gem

by Gem

Overall rating4.04.7
Review count30310
Ease of use8.09.2
Ease of setup8.69.2
Quality of support8.59.4
Meets requirements8.59.1
NPS33.33333380.851064
Small Business31.0%28.7%
Mid-Market51.7%48.2%
Enterprise17.2%23.1%
Total page views2272,126
Total LLM citations21723,363

SmartSearch

SmartSearch is a leading global talent acquisition and staffing management SaaS platform that enables companies to effectively identify, recruit, onboard, and nurture top talent. We consistently drive innovation, providing scalable and configurable software for the unique needs of staffing professionals. SmartSearch is the go-to platform for hiring the right talent at the right time. We design human-centered recruitment solutions that enable organizations to hire better, faster, and smarter.

Pros

    Gem

    Gem is an AI-first recruiting platform combining ATS, candidate CRM, sourcing, scheduling, and pipeline analytics in one system. Talent acquisition leaders, recruiters, sourcers, and RecOps teams use Gem to move candidates from first outreach to offer without switching tools. Gem's AI is trained on recruiting-specific data to prioritize candidates, personalize outreach, and surface pipeline risk before it becomes a missed hiring deadline. Teams report up to 5x faster sourcing, 2x response rates on outreach, and 5x higher passthrough rates for engaged candidates.

    Pros

    • Ease of Use
    • Efficiency
    • Features
    • Helpful
    • Time-saving
    • Automation