G2 Vendor Directory

SmartOffice vs. Agency Matrix

A side-by-side comparison based on G2 review data.

MetricSmartOffice

by Zinnia

Agency Matrix

by Zywave

Overall rating3.73.6
Review count2826
Ease of use7.98.0
Ease of setup8.18.4
Quality of support7.87.9
Meets requirements8.47.9
NPS7.69230828
Small Business64.3%84.0%
Mid-Market28.6%12.0%
Enterprise7.1%4.0%
Total page views223154
Total LLM citations467757

SmartOffice

Powerful Practice Management for Agents and Advisors SmartOffice is the only cloud CRM solution designed to help insurance agents and financial advisors deliver unparalleled client service, create trusted relationships, and generate more revenue. Our robust, modular platform addresses your practice’s immediate needs while providing you with the flexibility to add features as your business expands. Core Features • SmartOffice Anywhere lets you access your data anywhere, anytime using any smartphone or tablet.

Pros

    Agency Matrix

    Agency Matrix is an agency management system (AMS) built for personal lines insurance agencies — from single-office shops to growing multi-location operations. It manages policies, automates client communication, connects directly to carriers for data downloads, and runs your agency's accounting, all in one browser-based platform. Personal lines insurance is a volume business. The agencies that win are the ones that handle more clients, more renewals, and more touchpoints without burning out their team.

    Pros

    • Organization
    • Data Management