G2 Vendor Directory

Smartlook vs. UXCam

A side-by-side comparison based on G2 review data.

MetricSmartlook

by Cisco

UXCam

by UXCam

Overall rating4.64.6
Review count874211
Ease of use9.18.8
Ease of setup9.29.0
Quality of support9.09.4
Meets requirements9.09.0
NPS74.7909282.77512
Small Business85.3%56.7%
Mid-Market12.3%29.3%
Enterprise2.4%13.9%
Total page views428340
Total LLM citations5,4721,500

Smartlook

Smartlook is an analytics solution for websites, iOS/Android apps, and various app frameworks, that answers the "whys" behind your users' actions. Learn more about our features ↩️ Brands can easily understand how customers precisely interact with their website and app by: - Watching recordings of every user, and seeing exactly what they see, down to the same resolution. - Using automatically tracked events generated within the website/app, from tapping a button to typing text.

Pros

  • Insights
  • Ease of Use
  • Analytics
  • User Interface
  • Free Usage
  • Value

UXCam

UXCam is a product analytics platform with integrated AI analyst, for mobile apps and websites. The company serves companies in 50+ countries and processes 100B+ data points every month. With UXCam, you can create funnels, retention charts, and dashboards to see what percentage of people are dropping off at each stage. Once you see a drop-off, you can zoom in and look at the recordings and heatmaps to understand why it happened. Book a free & quick demo on the UXCam website to learn more.

Pros

  • Session Replay
  • Customer Support
  • Error Tracking
  • User Behavior Tracking
  • Insights
  • Heatmaps