G2 Vendor Directory

Smartlook vs. Silktide

A side-by-side comparison based on G2 review data.

MetricSmartlook

by Cisco

Silktide

by Silktide

Overall rating4.64.8
Review count874289
Ease of use9.19.4
Ease of setup9.29.3
Quality of support9.09.7
Meets requirements9.09.4
NPS74.7909289.619377
Small Business85.3%21.7%
Mid-Market12.3%35.7%
Enterprise2.4%42.7%
Total page views4281,039
Total LLM citations5,4726,527

Smartlook

Smartlook is an analytics solution for websites, iOS/Android apps, and various app frameworks, that answers the "whys" behind your users' actions. Learn more about our features ↩️ Brands can easily understand how customers precisely interact with their website and app by: - Watching recordings of every user, and seeing exactly what they see, down to the same resolution. - Using automatically tracked events generated within the website/app, from tapping a button to typing text.

Pros

  • Insights
  • Ease of Use
  • Analytics
  • User Interface
  • Free Usage
  • Value

Silktide

Silktide is an all-in-one platform for analyzing and improving websites. It combines tools for accessibility, content quality, marketing performance, legal compliance, and user behavior—making it easier for organizations to understand and enhance their entire web presence from one place. Silktide automatically scans your website and highlights issues across a wide range of areas: from broken links and slow-loading pages to inaccessible design elements, outdated content, and poor SEO.

Pros

  • Ease of Use
  • Accessibility
  • Helpful
  • Customer Support
  • Accessibility Features
  • Features