G2 Vendor Directory

Smartlook vs. Quantum Metric

A side-by-side comparison based on G2 review data.

MetricSmartlook

by Cisco

Quantum Metric

by Quantum Metric

Overall rating4.64.6
Review count874281
Ease of use9.18.4
Ease of setup9.28.5
Quality of support9.09.5
Meets requirements9.08.9
NPS74.7909274.275362
Small Business85.3%13.2%
Mid-Market12.3%24.6%
Enterprise2.4%62.3%
Total page views428868
Total LLM citations5,4726,616

Smartlook

Smartlook is an analytics solution for websites, iOS/Android apps, and various app frameworks, that answers the "whys" behind your users' actions. Learn more about our features ↩️ Brands can easily understand how customers precisely interact with their website and app by: - Watching recordings of every user, and seeing exactly what they see, down to the same resolution. - Using automatically tracked events generated within the website/app, from tapping a button to typing text.

Pros

  • Insights
  • Ease of Use
  • Analytics
  • User Interface
  • Free Usage
  • Value

Quantum Metric

Quantum Metric is the customer-centered digital analytics platform for today’s leading organizations. Providing a simplified approach to monitor, diagnose and optimize the digital journeys that matter most, the Quantum Metric platform offers in-depth customer understanding, quantified and tied to core business objectives. Today, Quantum Metric captures insights from 40% of the world’s internet users, supporting global brands across every industry to get to the heart of their customer, with greater speed and efficiency. For more information about Quantum Metric, visit www.quantummetric.com.

Pros

  • Insights
  • Ease of Use
  • Session Replay
  • Analytics
  • Helpful
  • User Insights