G2 Vendor Directory

Smartlook vs. Mouseflow

A side-by-side comparison based on G2 review data.

MetricSmartlook

by Cisco

Mouseflow

by Mouseflow

Overall rating4.64.6
Review count874694
Ease of use9.19.0
Ease of setup9.29.1
Quality of support9.09.1
Meets requirements9.09.0
NPS74.7909271.676301
Small Business85.3%67.9%
Mid-Market12.3%22.9%
Enterprise2.4%9.3%
Total page views428559
Total LLM citations5,4726,289

Smartlook

Smartlook is an analytics solution for websites, iOS/Android apps, and various app frameworks, that answers the "whys" behind your users' actions. Learn more about our features ↩️ Brands can easily understand how customers precisely interact with their website and app by: - Watching recordings of every user, and seeing exactly what they see, down to the same resolution. - Using automatically tracked events generated within the website/app, from tapping a button to typing text.

Pros

  • Insights
  • Ease of Use
  • Analytics
  • User Interface
  • Free Usage
  • Value

Mouseflow

Behavioral Analytics for UX Friction & CRO (with MCP server and built-in AI insights) Mouseflow is the intuitive and affordable behavioral analytics platform that cuts the fluff to reveal the truth behind user behavior. We empower businesses with data-driven behavioral analytics, helping brands like eCommerce, SaaS, and enterprise brands understand why visitors are struggling, turning complex data into actionable insights that drive revenue and growth. Since essential tools like heatmaps and friction detection come out-of-the-box, you don't need an engineering degree to get quick value.

Pros

  • Ease of Use
  • Insights
  • Heatmaps
  • Session Replay
  • Easy Setup
  • Helpful