G2 Vendor Directory

Smartlook vs. Lucky Orange

A side-by-side comparison based on G2 review data.

MetricSmartlook

by Cisco

Lucky Orange

by Lucky Orange

Overall rating4.64.6
Review count874393
Ease of use9.19.1
Ease of setup9.29.4
Quality of support9.09.2
Meets requirements9.09.0
NPS74.7909273.521851
Small Business85.3%85.1%
Mid-Market12.3%12.6%
Enterprise2.4%2.4%
Total page views4281,078
Total LLM citations5,4725,724

Smartlook

Smartlook is an analytics solution for websites, iOS/Android apps, and various app frameworks, that answers the "whys" behind your users' actions. Learn more about our features ↩️ Brands can easily understand how customers precisely interact with their website and app by: - Watching recordings of every user, and seeing exactly what they see, down to the same resolution. - Using automatically tracked events generated within the website/app, from tapping a button to typing text.

Pros

  • Insights
  • Ease of Use
  • Analytics
  • User Interface
  • Free Usage
  • Value

Lucky Orange

Lucky Orange combines website analytics, visitor feedback and AI-powered analysis to help businesses understand visitor behavior and identify opportunities to improve conversions. Its suite of tools includes Dynamic Heatmaps, Session Recordings, Conversion Funnels and Discovery AI, an analytics assistant that answers questions about your website in plain language. Ask Discovery which traffic sources bring visitors who convert, which pages have the most visitor frustration or what non-converting visitors have in common.

Pros

  • Insights
  • Ease of Use
  • Session Replay
  • Easy Setup
  • Heatmaps
  • User Behavior Tracking