G2 Vendor Directory

Smartlook vs. Loop11

A side-by-side comparison based on G2 review data.

MetricSmartlook

by Cisco

Loop11

by Loop11

Overall rating4.63.7
Review count87414
Ease of use9.18.8
Ease of setup9.28.9
Quality of support9.08.7
Meets requirements9.08.4
NPS74.79092-7.142857
Small Business85.3%35.7%
Mid-Market12.3%42.9%
Enterprise2.4%21.4%
Total page views428142
Total LLM citations5,472215

Smartlook

Smartlook is an analytics solution for websites, iOS/Android apps, and various app frameworks, that answers the "whys" behind your users' actions. Learn more about our features ↩️ Brands can easily understand how customers precisely interact with their website and app by: - Watching recordings of every user, and seeing exactly what they see, down to the same resolution. - Using automatically tracked events generated within the website/app, from tapping a button to typing text.

Pros

  • Insights
  • Ease of Use
  • Analytics
  • User Interface
  • Free Usage
  • Value

Loop11

Loop11 is a UX research and testing platform that automates user research to deliver insights to improve digital user experiences. The platform allows you to quickly set up and run user experience tests on any website or domain, including live websites, prototypes, your competitor's website, and more and can be used on any device. Loop11 makes it easy to engage with users to generate insights for user researchers, UX designers, and product managers to build better products your customers will love. Want to give Loop11 a try? Then create a free account and enjoy a 14-day free trial.

Pros

  • Ease of Use
  • Implementation Ease
  • Functionality
  • Easy Implementation
  • User Interface
  • Ease of Implementation