Smartlook vs. Heatmap
A side-by-side comparison based on G2 review data.
| Metric | Smartlook | Heatmap |
|---|---|---|
| Overall rating | 4.6 | 4.8 |
| Review count | 874 | 43 |
| Ease of use | 9.1 | 9.6 |
| Ease of setup | 9.2 | 9.9 |
| Quality of support | 9.0 | 9.7 |
| Meets requirements | 9.0 | 9.6 |
| NPS | 74.79092 | 90.697674 |
| Small Business | 85.3% | 65.1% |
| Mid-Market | 12.3% | 30.2% |
| Enterprise | 2.4% | 4.7% |
| Total page views | 428 | 366 |
| Total LLM citations | 5,472 | 1,284 |
Smartlook
Smartlook is an analytics solution for websites, iOS/Android apps, and various app frameworks, that answers the "whys" behind your users' actions. Learn more about our features ↩️ Brands can easily understand how customers precisely interact with their website and app by: - Watching recordings of every user, and seeing exactly what they see, down to the same resolution. - Using automatically tracked events generated within the website/app, from tapping a button to typing text.
- Insights
- Ease of Use
- Analytics
- User Interface
- Free Usage
- Value
Heatmap
Heatmap is the premier on-site behavioral analytics platform for ecommerce. It uniquely links user behavior to revenue, showing brands exactly where they're losing or making money and how to optimize for maximum profit.
- Heatmaps
- Ease of Use
- Customer Support
- Recording
- Easy Setup
- Session Replay