Smartlook vs. Fullstory
A side-by-side comparison based on G2 review data.
| Metric | Smartlook | Fullstory |
|---|---|---|
| Overall rating | 4.6 | 4.5 |
| Review count | 874 | 1,052 |
| Ease of use | 9.1 | 8.5 |
| Ease of setup | 9.2 | 8.6 |
| Quality of support | 9.0 | 9.1 |
| Meets requirements | 9.0 | 8.9 |
| NPS | 74.79092 | 70.667957 |
| Small Business | 85.3% | 37.8% |
| Mid-Market | 12.3% | 43.9% |
| Enterprise | 2.4% | 18.3% |
| Total page views | 428 | 3,734 |
| Total LLM citations | 5,472 | 23,312 |
Smartlook
Smartlook is an analytics solution for websites, iOS/Android apps, and various app frameworks, that answers the "whys" behind your users' actions. Learn more about our features ↩️ Brands can easily understand how customers precisely interact with their website and app by: - Watching recordings of every user, and seeing exactly what they see, down to the same resolution. - Using automatically tracked events generated within the website/app, from tapping a button to typing text.
- Insights
- Ease of Use
- Analytics
- User Interface
- Free Usage
- Value
Fullstory
Fullstory is a behavioral data and analytics platform that helps technology leaders and digital experience teams understand their digital story so they can drive better digital experiences. Customer-centric enterprises rely on Fullstory to uncover and eliminate the friction buried between clicks and across workflows, turning frustrated visitors and employees into unwavering advocates.
- Ease of Use
- Insights
- Customer Support
- Helpful
- Data Analytics
- Session Replay