Smartlook vs. cux.io
A side-by-side comparison based on G2 review data.
| Metric | Smartlook | cux.io |
|---|---|---|
| Overall rating | 4.6 | 4.8 |
| Review count | 874 | 48 |
| Ease of use | 9.1 | 9.5 |
| Ease of setup | 9.2 | 9.1 |
| Quality of support | 9.0 | 9.7 |
| Meets requirements | 9.0 | 9.5 |
| NPS | 74.79092 | 88.636364 |
| Small Business | 85.3% | 70.8% |
| Mid-Market | 12.3% | 29.2% |
| Enterprise | 2.4% | 0.0% |
| Total page views | 428 | 65 |
| Total LLM citations | 5,472 | 62 |
Smartlook
Smartlook is an analytics solution for websites, iOS/Android apps, and various app frameworks, that answers the "whys" behind your users' actions. Learn more about our features ↩️ Brands can easily understand how customers precisely interact with their website and app by: - Watching recordings of every user, and seeing exactly what they see, down to the same resolution. - Using automatically tracked events generated within the website/app, from tapping a button to typing text.
- Insights
- Ease of Use
- Analytics
- User Interface
- Free Usage
- Value
cux.io
UX is a Digital Experience Analytics platform that turns user behavior into digital growth. We don’t just show you what users do – we show you why they do it. CUX combines numbers with behavioral context to reveal frustration points, drop-offs, and hidden opportunities so you can act with confidence. No tagging. No waiting. Smarter decisions from day one.