Smartlook vs. Crazy Egg
A side-by-side comparison based on G2 review data.
| Metric | Smartlook | Crazy Egg |
|---|---|---|
| Overall rating | 4.6 | 4.2 |
| Review count | 874 | 128 |
| Ease of use | 9.1 | 8.9 |
| Ease of setup | 9.2 | 8.8 |
| Quality of support | 9.0 | 8.1 |
| Meets requirements | 9.0 | 8.6 |
| NPS | 74.79092 | 49.6 |
| Small Business | 85.3% | 43.2% |
| Mid-Market | 12.3% | 44.0% |
| Enterprise | 2.4% | 12.8% |
| Total page views | 428 | 638 |
| Total LLM citations | 5,472 | 5,996 |
Smartlook
Smartlook is an analytics solution for websites, iOS/Android apps, and various app frameworks, that answers the "whys" behind your users' actions. Learn more about our features ↩️ Brands can easily understand how customers precisely interact with their website and app by: - Watching recordings of every user, and seeing exactly what they see, down to the same resolution. - Using automatically tracked events generated within the website/app, from tapping a button to typing text.
- Insights
- Ease of Use
- Analytics
- User Interface
- Free Usage
- Value
Crazy Egg
Since 2005, Crazy Egg has helped hundreds of thousands of website owners pay attention to every website visitor, so they can get the most out of every website visit. With access to 5 different types of heatmaps, a visitor recordings/session replay tool, A/B testing, AND surveys, you have the complete package to transform your business by improving your user experience.
- Ease of Use
- Heatmaps
- Easy Setup
- Insights
- Intuitive
- Customer Support