G2 Vendor Directory

SmarterStats vs. Smartlook

A side-by-side comparison based on G2 review data.

MetricSmarterStats

by SmarterTools

Smartlook

by Cisco

Overall rating4.64.6
Review count13874
Ease of use9.19.1
Ease of setup7.99.2
Quality of support8.69.0
Meets requirements9.59.0
NPS76.92307774.79092
Small Business46.2%85.3%
Mid-Market30.8%12.3%
Enterprise23.1%2.4%
Total page views33428
Total LLM citations55,472

SmarterStats

SmarterStats is a suite of business analytics tools that help a business manage its online presence, to understand the popularity of a website or storefront.

Pros

    Smartlook

    Smartlook is an analytics solution for websites, iOS/Android apps, and various app frameworks, that answers the "whys" behind your users' actions. Learn more about our features ↩️ Brands can easily understand how customers precisely interact with their website and app by: - Watching recordings of every user, and seeing exactly what they see, down to the same resolution. - Using automatically tracked events generated within the website/app, from tapping a button to typing text.

    Pros

    • Insights
    • Ease of Use
    • Analytics
    • User Interface
    • Free Usage
    • Value