G2 Vendor Directory

SmarterMail vs. Zimbra Collaboration Enterprise Collaboration

A side-by-side comparison based on G2 review data.

MetricSmarterMail

by SmarterTools

Zimbra Collaboration Enterprise Collaboration

by Synacor

Overall rating3.73.6
Review count27140
Ease of use7.98.4
Ease of setup8.67.3
Quality of support7.78.0
Meets requirements7.98.2
NPS202.439024
Small Business81.5%23.2%
Mid-Market14.8%44.9%
Enterprise3.7%31.9%
Total page views98181
Total LLM citations762959

SmarterMail

SmarterMail, available on Linux, as a Docker container, and Windows, is the only business email server with native support for Exchange protocols such as MAPI, EWS, and EAS, eliminating the need for extra software or plug-ins. SmarterMail delivers full Exchange-level functionality at a fraction of the cost, with lower hardware requirements, greater stability, and reduced maintenance. SmarterMail also includes built-in team collaboration tools like audio/video chat and Online Meetings at no additional charge.

Pros

    Zimbra Collaboration Enterprise Collaboration

    Zimbra, a Synacor product, is an email and collaboration platform that includes contacts, calendar, tasks, instant messaging, and file sharing, plus add-ons such as videoconferencing, document creation, and file storage. Zimbra powers hundreds of millions of mailboxes in 140+ countries and is offered through more than 500 BSPs and 2000 channel partners. Enterprises, governments, and service providers trust Zimbra. Zimbra can be deployed in the cloud, on-premises (private cloud), or as a hybrid service. The Zimbra Business Solution Provider Network offers it as a Hosted Service.

    Pros

    • Daily Usage