G2 Vendor Directory

SmarterMail vs. Fastmail

A side-by-side comparison based on G2 review data.

MetricSmarterMail

by SmarterTools

Fastmail

by FastMail

Overall rating3.74.2
Review count2717
Ease of use7.98.1
Ease of setup8.68.9
Quality of support7.77.4
Meets requirements7.98.0
NPS2058.823529
Small Business81.5%76.5%
Mid-Market14.8%23.5%
Enterprise3.7%0.0%
Total page views98177
Total LLM citations76214,603

SmarterMail

SmarterMail, available on Linux, as a Docker container, and Windows, is the only business email server with native support for Exchange protocols such as MAPI, EWS, and EAS, eliminating the need for extra software or plug-ins. SmarterMail delivers full Exchange-level functionality at a fraction of the cost, with lower hardware requirements, greater stability, and reduced maintenance. SmarterMail also includes built-in team collaboration tools like audio/video chat and Online Meetings at no additional charge.

Pros

    Fastmail

    Fastmail is a privacy-focused email hosting and productivity solution that helps businesses manage professional email communication, calendars, and contacts through a unified, ad-free platform. Founded in 1999 and independently operated from Melbourne, Australia, Fastmail provides organizations with custom domain email hosting, team collaboration tools, and administrative controls without relying on advertising revenue or scanning user data for commercial purposes.

    Pros