G2 Vendor Directory

SmartCOMM vs. Close

A side-by-side comparison based on G2 review data.

MetricSmartCOMM

by Smart Communications

Close

by Close

Overall rating4.74.7
Review count152,124
Ease of use9.59.4
Ease of setup9.59.2
Quality of support9.99.4
Meets requirements9.69.2
NPS8083.365019
Small Business13.3%79.4%
Mid-Market60.0%19.9%
Enterprise26.7%0.7%
Total page views3745,266
Total LLM citations69439,467

SmartCOMM

SmartCOMM by Smart Communications helps enterprises deliver personalized, interactive communications via customers' preferred channels—and does so at tremendous scale. Designed for the business user, SmartCOMM helps to simplify and standardize processes leading to improved internal efficiency and increasing ROI.

Pros

  • Time Saving
  • Ease of Use

Close

Close is a sales CRM with built-in calling, SMS, email, automation, and AI, designed for founders, startups, agencies, and growing sales teams. The platform helps businesses manage leads, communicate with prospects, track opportunities, and automate follow-up from a single system. Close is commonly used by teams that want their CRM to support sales execution, not just store customer data. Users can call, email, text, manage pipelines, assign tasks, create workflows, run outreach sequences, and track sales activity directly inside the platform.

Pros

  • Ease of Use
  • Helpful
  • Features
  • Simple
  • Intuitive
  • Efficiency