G2 Vendor Directory

SimpleFeedback vs. Userpilot

A side-by-side comparison based on G2 review data.

MetricSimpleFeedback

by Magiwow

Userpilot

by Userpilot

Overall rating4.34.6
Review count311,020
Ease of use8.98.8
Ease of setup9.08.8
Quality of support8.89.5
Meets requirements8.99.0
NPS46.66666775.834971
Small Business40.0%39.9%
Mid-Market40.0%55.2%
Enterprise20.0%4.8%
Total page views1884,575
Total LLM citations815,364

SimpleFeedback

SimpleFeedback is a cloud-based customer engagement application designed to help businesses efficiently collect and manage customer feedback. It enables the creation of customizable feedback forms and widgets that can be seamlessly integrated into websites, blogs, and mobile applications. This facilitates the gathering of user suggestions, bug reports, testimonials, and sales inquiries, providing valuable insights to enhance products and services.

Pros

  • Helpful

Userpilot

Userpilot is an all-in-one platform for Product, UX, and Marketing teams. It combines Product Analytics, Session Replay, In-app Engagement and In-app Surveys to help you increase product adoption. Userpilot allows teams to build user onboarding flows, launch product announcements, improve your UX & product adoption, provide self-serve support, collect feedback in-app , all code-free. It also provides you with powerful product analytics tools (funnels, trends, paths, cohorts) so you can make informed, data-driven product decisions.

Pros

  • Ease of Use
  • Intuitive
  • Easy Setup
  • Customer Support
  • Helpful
  • Analytics