G2 Vendor Directory

SimpleFeedback vs. TheySaid

A side-by-side comparison based on G2 review data.

MetricSimpleFeedback

by Magiwow

TheySaid

by Theysaid inc.

Overall rating4.34.8
Review count3192
Ease of use8.99.5
Ease of setup9.09.7
Quality of support8.89.6
Meets requirements8.99.4
NPS46.66666789.130435
Small Business40.0%55.4%
Mid-Market40.0%33.7%
Enterprise20.0%10.9%
Total page views188669
Total LLM citations8808

SimpleFeedback

SimpleFeedback is a cloud-based customer engagement application designed to help businesses efficiently collect and manage customer feedback. It enables the creation of customizable feedback forms and widgets that can be seamlessly integrated into websites, blogs, and mobile applications. This facilitates the gathering of user suggestions, bug reports, testimonials, and sales inquiries, providing valuable insights to enhance products and services.

Pros

  • Helpful

TheySaid

TheySaid replaces old-school feedback tools with incredibly insightful conversations. We're not your grandpa's survey tool. Instead of boring forms, your AI interviewer asks customers and employees deep and personalized questions to help you really understand why people gave their response. And with TheySaid you can gather any kind of feedback powered by AI: surveys, forms, interviews, user tests and polls. Key Features: 1. Teach AI about your organization by uploading websites or docs 2. Tell us what you want to learn, and AI will create your entire project for you 3.

Pros

  • Ease
  • Simple
  • Ease of Use
  • AI Integration
  • Insights Generation
  • Efficiency