G2 Vendor Directory

SimpleFeedback vs. Survicate

A side-by-side comparison based on G2 review data.

MetricSimpleFeedback

by Magiwow

Survicate

by Survicate

Overall rating4.34.6
Review count31215
Ease of use8.99.4
Ease of setup9.09.2
Quality of support8.89.5
Meets requirements8.99.1
NPS46.66666779.802956
Small Business40.0%45.5%
Mid-Market40.0%40.8%
Enterprise20.0%13.7%
Total page views188759
Total LLM citations85,852

SimpleFeedback

SimpleFeedback is a cloud-based customer engagement application designed to help businesses efficiently collect and manage customer feedback. It enables the creation of customizable feedback forms and widgets that can be seamlessly integrated into websites, blogs, and mobile applications. This facilitates the gathering of user suggestions, bug reports, testimonials, and sales inquiries, providing valuable insights to enhance products and services.

Pros

  • Helpful

Survicate

Survicate is a customer feedback platform built for product, research, marketing, and CX teams. Collect feedback across every channel, analyze it with AI and customizable dashboards, and act on it through 45+ native integrations, all in one place. Start with surveys. Deploy targeted CSAT, NPS, and custom surveys across your website, mobile app, email, Braze In-App messages, and Intercom chat. Advanced logic, behavioral targeting, and AI-generated follow-up questions help you ask the right people the right questions at the right moment. Then go further.

Pros

  • Ease of Use
  • Survey Management
  • Customer Support
  • Easy Integrations
  • Integrations
  • Customer Feedback