SimpleFeedback vs. SurveyMonkey
A side-by-side comparison based on G2 review data.
| Metric | SimpleFeedback | SurveyMonkey |
|---|---|---|
| Overall rating | 4.3 | 4.4 |
| Review count | 31 | 24,043 |
| Ease of use | 8.9 | 9.3 |
| Ease of setup | 9.0 | 9.1 |
| Quality of support | 8.8 | 8.8 |
| Meets requirements | 8.9 | 9.1 |
| NPS | 46.666667 | 58.566124 |
| Small Business | 40.0% | 36.8% |
| Mid-Market | 40.0% | 34.3% |
| Enterprise | 20.0% | 28.9% |
| Total page views | 188 | 8,375 |
| Total LLM citations | 8 | 20,551 |
SimpleFeedback
SimpleFeedback is a cloud-based customer engagement application designed to help businesses efficiently collect and manage customer feedback. It enables the creation of customizable feedback forms and widgets that can be seamlessly integrated into websites, blogs, and mobile applications. This facilitates the gathering of user suggestions, bug reports, testimonials, and sales inquiries, providing valuable insights to enhance products and services.
- Helpful
SurveyMonkey
SurveyMonkey is the world’s most popular platform for surveys and forms, built for business and loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-assisted technology, it’s like having a team of expert researchers right at your fingertips.
- Ease of Use
- Ease of Creation
- Intuitive
- Simple
- Helpful
- Easy Setup