G2 Vendor Directory

SimpleFeedback vs. SurveyMonkey

A side-by-side comparison based on G2 review data.

MetricSimpleFeedback

by Magiwow

SurveyMonkey

by SurveyMonkey

Overall rating4.34.4
Review count3124,043
Ease of use8.99.3
Ease of setup9.09.1
Quality of support8.88.8
Meets requirements8.99.1
NPS46.66666758.566124
Small Business40.0%36.8%
Mid-Market40.0%34.3%
Enterprise20.0%28.9%
Total page views1888,375
Total LLM citations820,551

SimpleFeedback

SimpleFeedback is a cloud-based customer engagement application designed to help businesses efficiently collect and manage customer feedback. It enables the creation of customizable feedback forms and widgets that can be seamlessly integrated into websites, blogs, and mobile applications. This facilitates the gathering of user suggestions, bug reports, testimonials, and sales inquiries, providing valuable insights to enhance products and services.

Pros

  • Helpful

SurveyMonkey

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business and loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-assisted technology, it’s like having a team of expert researchers right at your fingertips.

Pros

  • Ease of Use
  • Ease of Creation
  • Intuitive
  • Simple
  • Helpful
  • Easy Setup