G2 Vendor Directory

SimpleFeedback vs. Okendo

A side-by-side comparison based on G2 review data.

MetricSimpleFeedback

by Magiwow

Okendo

by Okendo

Overall rating4.34.7
Review count31502
Ease of use8.99.2
Ease of setup9.09.2
Quality of support8.89.5
Meets requirements8.99.1
NPS46.66666779.358717
Small Business40.0%77.8%
Mid-Market40.0%21.8%
Enterprise20.0%0.4%
Total page views1883,844
Total LLM citations813,960

SimpleFeedback

SimpleFeedback is a cloud-based customer engagement application designed to help businesses efficiently collect and manage customer feedback. It enables the creation of customizable feedback forms and widgets that can be seamlessly integrated into websites, blogs, and mobile applications. This facilitates the gathering of user suggestions, bug reports, testimonials, and sales inquiries, providing valuable insights to enhance products and services.

Pros

  • Helpful

Okendo

Okendo is the customer marketing platform built for Shopify brands to strengthen relationships and maximize lifetime value. Okendo makes it easy to collect feedback, reward engagement, and personalize interactions, helping brands turn shoppers into Superfans. Okendo’s products work together to build trust, increase retention, and capture valuable insights. With unified profiles, AI-powered tools and insights, customizable programs, and deep integrations across the eCommerce stack, Okendo provides brands with the tools to build stronger communities and drive long-term growth.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Features
  • Easy Setup
  • Review Management