SimpleFeedback vs. Okendo
A side-by-side comparison based on G2 review data.
| Metric | SimpleFeedback | Okendo |
|---|---|---|
| Overall rating | 4.3 | 4.7 |
| Review count | 31 | 502 |
| Ease of use | 8.9 | 9.2 |
| Ease of setup | 9.0 | 9.2 |
| Quality of support | 8.8 | 9.5 |
| Meets requirements | 8.9 | 9.1 |
| NPS | 46.666667 | 79.358717 |
| Small Business | 40.0% | 77.8% |
| Mid-Market | 40.0% | 21.8% |
| Enterprise | 20.0% | 0.4% |
| Total page views | 188 | 3,844 |
| Total LLM citations | 8 | 13,960 |
SimpleFeedback
SimpleFeedback is a cloud-based customer engagement application designed to help businesses efficiently collect and manage customer feedback. It enables the creation of customizable feedback forms and widgets that can be seamlessly integrated into websites, blogs, and mobile applications. This facilitates the gathering of user suggestions, bug reports, testimonials, and sales inquiries, providing valuable insights to enhance products and services.
- Helpful
Okendo
Okendo is the customer marketing platform built for Shopify brands to strengthen relationships and maximize lifetime value. Okendo makes it easy to collect feedback, reward engagement, and personalize interactions, helping brands turn shoppers into Superfans. Okendo’s products work together to build trust, increase retention, and capture valuable insights. With unified profiles, AI-powered tools and insights, customizable programs, and deep integrations across the eCommerce stack, Okendo provides brands with the tools to build stronger communities and drive long-term growth.
- Ease of Use
- Customer Support
- Helpful
- Features
- Easy Setup
- Review Management