SimpleFeedback vs. Matter
A side-by-side comparison based on G2 review data.
| Metric | SimpleFeedback | Matter |
|---|---|---|
| Overall rating | 4.3 | 4.7 |
| Review count | 31 | 1,190 |
| Ease of use | 8.9 | 9.5 |
| Ease of setup | 9.0 | 9.5 |
| Quality of support | 8.8 | 9.5 |
| Meets requirements | 8.9 | 9.4 |
| NPS | 46.666667 | 77.085088 |
| Small Business | 40.0% | 49.3% |
| Mid-Market | 40.0% | 36.8% |
| Enterprise | 20.0% | 14.0% |
| Total page views | 188 | 658 |
| Total LLM citations | 8 | 4,861 |
SimpleFeedback
SimpleFeedback is a cloud-based customer engagement application designed to help businesses efficiently collect and manage customer feedback. It enables the creation of customizable feedback forms and widgets that can be seamlessly integrated into websites, blogs, and mobile applications. This facilitates the gathering of user suggestions, bug reports, testimonials, and sales inquiries, providing valuable insights to enhance products and services.
- Helpful
Matter
Bring employee recognition, rewards, surveys, and more directly into Slack or Microsoft Teams! š Trusted by 4,700+ companies, including Sephora, Petco, Shell, Bolt, Jiffy Lube, Siemens, Carrier, True Classic, Microsoft, Sotheby's, and many more! ā Free 14-Day Trial: Full access to all features, no credit card required ā 2-Minute Setup: Start building culture instantly ā Free Forever Plan: Keep core kudos recognition features at no cost Matter helps you build culture, boost engagement, and create happier teams, all where work happens.
- Recognition
- Appreciation
- Peer Recognition
- Employee Recognition
- Helpful
- Ease of Use