G2 Vendor Directory

SimpleFeedback vs. Matter

A side-by-side comparison based on G2 review data.

MetricSimpleFeedback

by Magiwow

Matter

by Matter

Overall rating4.34.7
Review count311,190
Ease of use8.99.5
Ease of setup9.09.5
Quality of support8.89.5
Meets requirements8.99.4
NPS46.66666777.085088
Small Business40.0%49.3%
Mid-Market40.0%36.8%
Enterprise20.0%14.0%
Total page views188658
Total LLM citations84,861

SimpleFeedback

SimpleFeedback is a cloud-based customer engagement application designed to help businesses efficiently collect and manage customer feedback. It enables the creation of customizable feedback forms and widgets that can be seamlessly integrated into websites, blogs, and mobile applications. This facilitates the gathering of user suggestions, bug reports, testimonials, and sales inquiries, providing valuable insights to enhance products and services.

Pros

  • Helpful

Matter

Bring employee recognition, rewards, surveys, and more directly into Slack or Microsoft Teams! šŸ’œ Trusted by 4,700+ companies, including Sephora, Petco, Shell, Bolt, Jiffy Lube, Siemens, Carrier, True Classic, Microsoft, Sotheby's, and many more! āœ… Free 14-Day Trial: Full access to all features, no credit card required āœ… 2-Minute Setup: Start building culture instantly āœ… Free Forever Plan: Keep core kudos recognition features at no cost Matter helps you build culture, boost engagement, and create happier teams, all where work happens.

Pros

  • Recognition
  • Appreciation
  • Peer Recognition
  • Employee Recognition
  • Helpful
  • Ease of Use