G2 Vendor Directory

SimpleFeedback vs. Alchemer Survey

A side-by-side comparison based on G2 review data.

MetricSimpleFeedback

by Magiwow

Alchemer Survey

by Alchemer

Overall rating4.34.4
Review count31958
Ease of use8.99.0
Ease of setup9.09.0
Quality of support8.88.9
Meets requirements8.99.1
NPS46.66666762.420382
Small Business40.0%42.5%
Mid-Market40.0%32.7%
Enterprise20.0%24.8%
Total page views1881,659
Total LLM citations812,911

SimpleFeedback

SimpleFeedback is a cloud-based customer engagement application designed to help businesses efficiently collect and manage customer feedback. It enables the creation of customizable feedback forms and widgets that can be seamlessly integrated into websites, blogs, and mobile applications. This facilitates the gathering of user suggestions, bug reports, testimonials, and sales inquiries, providing valuable insights to enhance products and services.

Pros

  • Helpful

Alchemer Survey

Alchemer Survey is a professional survey platform that helps organizations collect feedback, analyze results, and turn insights into action across customer experience, employee engagement, and market research programs. Designed for teams that need more power and flexibility than basic survey tools — without the complexity of enterprise research platforms — Alchemer Survey scales from a single project to organization-wide feedback programs. What is Alchemer Survey used for?

Pros

  • Ease of Use
  • Customer Support
  • Intuitive
  • Helpful
  • Ease of Creation
  • Quick Setup