G2 Vendor Directory

Silverware vs. Otter Restaurant Operating System (rOS)

A side-by-side comparison based on G2 review data.

MetricSilverware

by Silverware POS

Otter Restaurant Operating System (rOS)

by Otter

Overall rating3.83.5
Review count6211
Ease of use8.38.3
Ease of setup8.07.3
Quality of support7.17.0
Meets requirements8.27.8
NPS15.51724127.272727
Small Business55.7%66.7%
Mid-Market37.7%22.2%
Enterprise6.6%11.1%
Total page views106615
Total LLM citations2082,898

Silverware

Trusted by the most notable brands around the globe, Silverware is a leading developer of advanced technologies for the Hospitality Industry. We aim to drive efficiency and improve the profitability of its clients by relentlessly delivering the most innovative solutions on the market. Silverware works to enhance every aspect of the guest experience, from when the first customer walks in, until the last one walks out. Silverware helps its customers bring more to the table.

Pros

    Otter Restaurant Operating System (rOS)

    Otter is a Restaurant Operating System that helps restaurants make more money, delight guests, and navigate the ever-changing world of food—all in one place. We offer solutions across Order Aggregation, Digital Dine-In, Point-of-Sale, Analytics and more. Restaurants & restaurant groups like Sizzling Platter, CKE, Steak & Shake, Uno Restaurants, Roscoe’s & more are Serving smarter™ with Otter.

    Pros

    • Integrations
    • System Integration
    • Sales Tracking
    • Data Analytics
    • Customer Support
    • Setup Ease