Sideways 6 vs. UseResponse
A side-by-side comparison based on G2 review data.
| Metric | Sideways 6 | UseResponse |
|---|---|---|
| Overall rating | 4.4 | 4.5 |
| Review count | 41 | 22 |
| Ease of use | 9.0 | 9.1 |
| Ease of setup | 9.2 | 8.8 |
| Quality of support | 9.6 | 9.4 |
| Meets requirements | 8.7 | 8.8 |
| NPS | 56.097561 | 77.272727 |
| Small Business | 0.0% | 40.9% |
| Mid-Market | 22.0% | 40.9% |
| Enterprise | 78.0% | 18.2% |
| Total page views | 125 | 25 |
| Total LLM citations | 359 | 32 |
Sideways 6
Sideways 6 is a specialized employee idea crowdsourcing platform designed to help organizations harness the creativity and insights of their workforce. By facilitating the sharing, management, and evaluation of employee-generated ideas, Sideways 6 aims to foster a culture of innovation that aligns with business objectives. This solution is particularly beneficial for companies looking to engage their employees effectively and drive meaningful change within their organizations.
- User Interface
- Engagement
- Idea Management
- Innovation Management
- Customer Support
- Customization
UseResponse
UseResponse is a powerful Customer Support & Feedback Suite that combines the functionality of Omni-channel Support Ticketing Center, Feedback Community Forum, Live Chat , and Knowledge Base. UseResponse helps companies to improve customer support by introducing better customer self-service with the help of smart automation, chatbots, public communities, and embeddable knowledge base functionality. The system is highly customizable and can be used as SaaS & Self-Hosted solution with 100 % open code.