G2 Vendor Directory

Shippo vs. Swap Commerce

A side-by-side comparison based on G2 review data.

MetricShippo

by Shippo

Swap Commerce

by Swap Commerce Limited

Overall rating4.24.6
Review count7760
Ease of use9.09.3
Ease of setup9.19.3
Quality of support8.19.1
Meets requirements8.88.8
NPS55.26315880
Small Business88.2%72.9%
Mid-Market11.8%27.1%
Enterprise0.0%0.0%
Total page views691639
Total LLM citations14,7233,134

Shippo

Everything you need for scalable shipping in one place, plus the best rates from top carriers. Seamlessly sync your orders from all of the top e-commerce platforms and get access to the best rates from 40+ carriers worldwide including UPS, USPS, and FedEx. Shippo’s end-to-end multi-carrier shipping software is well-equipped to support you as your needs grow. Automate workflows across the entire fulfillment journey making it easy to scale. Over 100K brands trust Shippo.

Pros

  • Label Printing
  • Label Creation
  • Ease of Use
  • Shipping Management
  • Rate Comparison
  • Ecommerce Integration

Swap Commerce

Swap is an ecommerce operations platform for Shopify and Shopify Plus brands that want to sell globally without piecing together a different tool for every operational challenge. It brings cross-border commerce, tax and compliance, returns and exchanges, shipping, order tracking, shipping protection, inventory planning, and AI-guided shopping into one connected platform. Brands use Swap to manage the work behind the customer journey, from product discovery and checkout through delivery, returns, and international expansion.

Pros

  • Ease of Use
  • Customer Experience
  • Returns Management
  • Customer Support
  • Service Quality
  • Helpful