G2 Vendor Directory

Shippo vs. parcelLab

A side-by-side comparison based on G2 review data.

MetricShippo

by Shippo

parcelLab

by parcelLab

Overall rating4.24.6
Review count77287
Ease of use9.09.1
Ease of setup9.19.1
Quality of support8.19.0
Meets requirements8.89.2
NPS55.26315874.285714
Small Business88.2%18.1%
Mid-Market11.8%55.9%
Enterprise0.0%26.0%
Total page views6912,064
Total LLM citations14,7237,051

Shippo

Everything you need for scalable shipping in one place, plus the best rates from top carriers. Seamlessly sync your orders from all of the top e-commerce platforms and get access to the best rates from 40+ carriers worldwide including UPS, USPS, and FedEx. Shippo’s end-to-end multi-carrier shipping software is well-equipped to support you as your needs grow. Automate workflows across the entire fulfillment journey making it easy to scale. Over 100K brands trust Shippo.

Pros

  • Label Printing
  • Label Creation
  • Ease of Use
  • Shipping Management
  • Rate Comparison
  • Ecommerce Integration

parcelLab

parcelLab is a post-purchase software solution designed to help brands enhance their customer experience after a purchase has been made. This innovative platform focuses on transforming the often-overlooked post-purchase phase into a meaningful and engaging journey for customers, thereby increasing brand loyalty and satisfaction. By managing the complexities of shipping, delivery, and returns, parcelLab enables businesses to focus on their core operations while ensuring a seamless customer experience.

Pros

  • Ease of Use
  • Tracking Efficiency
  • Tracking
  • Customer Experience
  • Tracking Ease
  • Customer Support