G2 Vendor Directory

Shift4Shop vs. Salesforce B2C Commerce

A side-by-side comparison based on G2 review data.

MetricShift4Shop

by Shift4

Salesforce B2C Commerce

by Salesforce

Overall rating3.94.3
Review count39704
Ease of use8.58.5
Ease of setup8.38.1
Quality of support7.98.6
Meets requirements8.68.8
NPS40.54054145.954198
Small Business77.8%27.2%
Mid-Market19.4%40.3%
Enterprise2.8%32.5%
Total page views2121,948
Total LLM citations8605,021

Shift4Shop

Shift4Shop is a feature-rich eCommerce platform serving thousands of businesses of all sizes in a wide range of industries across the globe. Offering an unmatched free eCommerce solution, the company provides everything an entrepreneur needs to start and grow their business. This turnkey eCommerce experience includes powerful tools to help businesses succeed — a robust website builder, product and order management, customer marketing tools, 24/7/365 technical support, and more.

Pros

  • Ease of Use
  • Easy Setup
  • Template Variety
  • Easy Payments
  • Quick Setup
  • Setup Ease

Salesforce B2C Commerce

Salesforce B2C Commerce empowers customers to quickly grow profitability. Customers of all sizes can build pixel-perfect experiences and embed commerce into every touchpoint with templates, composability and headless APIs. Meanwhile automated AI helps cut costs and driver merchandiser productivity. By connecting the shopping journey across unified marketing, service and order fulfillment, companies can deliver seamless, personalized experiences across all consumer touchpoints with a single view of the customer.

Pros

  • Ease of Use
  • Features
  • Integrations
  • Personalization
  • Easy Integration
  • Customer Experience