Shelf Asset Management (Shelf.nu) vs. Freshservice
A side-by-side comparison based on G2 review data.
| Metric | Shelf Asset Management (Shelf.nu) | Freshservice |
|---|---|---|
| Overall rating | 4.9 | 4.6 |
| Review count | 11 | 1,366 |
| Ease of use | 9.6 | 9.3 |
| Ease of setup | 9.5 | 9.0 |
| Quality of support | 10.0 | 9.1 |
| Meets requirements | 9.2 | 9.0 |
| NPS | 90.909091 | 75.644917 |
| Small Business | 30.0% | 18.0% |
| Mid-Market | 50.0% | 60.9% |
| Enterprise | 20.0% | 21.1% |
| Total page views | 219 | 3,143 |
| Total LLM citations | 1,916 | 28,238 |
Shelf Asset Management (Shelf.nu)
Shelf is an open-source asset management platform that helps organizations track, manage, and optimize their equipment and inventory through intuitive QR code scanning, real-time location tracking, and smart booking workflows. Built for teams who need crystal-clear visibility into their assets, Shelf transforms chaotic spreadsheets into organized, collaborative equipment management. Whether you're tracking IT hardware, camera gear, tools, educational resources, or fixed assets, Shelf provides a centralized solution that works on any device.
- Helpful
- Asset Management
- Customization
- Customer Support
- Communication
- User Interface
Freshservice
Freshservice by Freshworks is an AI-powered, unified service operations platform built for agile enterprises that need to move fast without sacrificing control. Freshworks is named a Leader in the 2026 Gartner® Magic Quadrant™ for IT Service Management Platforms, recognition we believe reflects our strategic platform investments, product enhancements shaped by customer feedback, and strong visibility among ITSM buyers.
- Ease of Use
- Features
- Automation
- Ticketing System
- Ticket Management
- User Interface