G2 Vendor Directory

SevenRooms vs. UMAI

A side-by-side comparison based on G2 review data.

MetricSevenRooms

by DoorDash

UMAI

by UMAI

Overall rating4.74.8
Review count7638
Ease of use9.39.7
Ease of setup9.19.6
Quality of support9.010.0
Meets requirements9.39.8
NPS8089.473684
Small Business40.8%90.3%
Mid-Market46.1%9.7%
Enterprise13.2%0.0%
Total page views1,3871,141
Total LLM citations25,901646

SevenRooms

SevenRooms is a type of hospitality management software solution designed to help operators enhance profitability by streamlining and controlling the guest experience. It provides tools for managing reservations, waitlists, and table assignments while maintaining a centralized record of guest interactions and preferences. As a category, hospitality management platforms combine front-of-house operations, guest relationship management, and marketing capabilities to support daily service and long-term revenue goals.

Pros

  • Ease of Use
  • Reservation Management
  • Marketing Support
  • Customer Satisfaction
  • User Interface
  • Inventory Management

UMAI

UMAI is a modern reservation system that helps restaurants fill more seats, grow revenue, and turn first-time guests into loyal regulars. With dynamic seating tools, powerful guest data, easy-to-use features, and personalised marketing to bring guests back with automated campaigns, UMAI helps ambitious operators streamline service and scale their business without sacrificing hospitality. Enterprise-grade tools. Without the enterprise cost.

Pros