Setmore vs. Customer Experience Solutions
A side-by-side comparison based on G2 review data.
| Metric | Setmore | Customer Experience Solutions |
|---|---|---|
| Overall rating | 4.5 | 4.6 |
| Review count | 270 | 33 |
| Ease of use | 9.3 | 9.5 |
| Ease of setup | 9.1 | 9.7 |
| Quality of support | 8.9 | 9.3 |
| Meets requirements | 8.8 | 9.5 |
| NPS | 69.811321 | 78.125 |
| Small Business | 87.4% | 24.2% |
| Mid-Market | 9.6% | 39.4% |
| Enterprise | 3.0% | 36.4% |
| Total page views | 461 | 101 |
| Total LLM citations | 10,213 | 24 |
Setmore
A free online scheduling software that connects you with customers 24/7. Organize your business from one simple, automated calendar system, giving you more time to grow your brand. Every account comes with a customizable Booking Page. Make it your own with your logo, brand colors, images, reviews and more. Visitors can explore your services, team and availability—getting an unforgettable first impression. When they find what they like, they can self-schedule and pay without the need to call, email or drop in.
- Booking Ease
- Ease of Use
- Scheduling Ease
- Google Integration
- Booking Management
- Navigation Ease
Customer Experience Solutions
Our platform powers a suite of next-generation customer experience solutions, including queue management, appointment booking, virtual queuing, video appointments, digital signage, wayfinding, customer feedback, and staffing management. It enables organisations to seamlessly manage and optimise omnichannel customer journeys while streamlining back-office processes through business process management (BPM).