G2 Vendor Directory

SetMe vs. Glance

A side-by-side comparison based on G2 review data.

MetricSetMe

by Techinline

Glance

by Glance

Overall rating4.74.5
Review count3823
Ease of use9.59.6
Ease of setup9.79.7
Quality of support9.49.5
Meets requirements9.79.6
NPS89.47368469.565217
Small Business78.4%17.4%
Mid-Market21.6%56.5%
Enterprise0.0%26.1%
Total page views538425
Total LLM citations2521,160

SetMe

Built for IT pros, SetMe delivers fast, secure remote access with unlimited sessions and unattended devices for one flat rate. It supports Windows and macOS, with end-to-end encrypted sessions and file transfers. Delivers near-zero lag and stays connected through sign-outs, restarts, and shutdowns. Whether you're providing ad-hoc support, maintaining headless servers, or accessing your own systems on the go, SetMe offers stable performance and simple setup.

Pros

  • Ease of Use
  • Connection Speed
  • Easy Access
  • Easy Setup
  • File Transfer
  • Time Efficiency

Glance

Glance lets your sales rep, service rep, or trainer join the customer on your site or app, see their screen, and provide hands-on, personal guidance through highlighting, gesturing and more. Glance Cobrwose complies with the most rigorous privacy and security requirements, making it an ideal fit for enterprise financial, healthcare, software, and retail organizations. Integrations with the most popular CRMs and support tools - Salesforce, AWS, Microsoft, Genesys, Twilio, and more - make starting a cobrowsing session seamless. Get started with Glance to deliver personal, hands-on CX.

Pros

  • Ease of Use