G2 Vendor Directory

ServiceNow Manufacturing Connected Workforce vs. Smartsheet

A side-by-side comparison based on G2 review data.

MetricServiceNow Manufacturing Connected Workforce

by ServiceNow

Smartsheet

by Smartsheet

Overall rating4.44.4
Review count1322,895
Ease of use8.08.6
Ease of setup8.68.5
Quality of support8.68.5
Meets requirements8.78.7
NPS54.54545558.238674
Small Business7.7%33.7%
Mid-Market7.7%41.3%
Enterprise84.6%25.0%
Total page views5716,584
Total LLM citations2951,029

ServiceNow Manufacturing Connected Workforce

ServiceNow Manufacturing Connected Workforce is a comprehensive digital solution designed to enhance operational efficiency and workforce engagement in manufacturing environments. By integrating people, processes, and technology, it enables manufacturers to maximize their Industry 4.0 investments, streamline operations, and foster a more agile and resilient workforce. Key Features and Functionality: - Digital Standard Operating Procedures (SOPs: Provides mobile-enabled, step-by-step instructions with visual guides, ensuring consistent and efficient task execution.

Pros

    Smartsheet

    Smartsheet revolutionizes how you manage projects, portfolios, and processes. The Smartsheet AI-powered platform delivers adaptability, sophisticated experiences, and enterprise-grade rigor to support work across industries — from service delivery to construction, clinical trials, and marketing campaigns. Designed to meet demanding requirements, it helps organizations drive efficiency, accelerate innovation, and stay competitive. Over 85% of Fortune 500 companies trust Smartsheet to align their resources to improve efficiency, agility, and collaboration in today’s ever-changing world of work.

    Pros

    • Ease of Use
    • Project Management
    • Team Collaboration
    • Project Tracking
    • Automation
    • Organization