ServiceNow IT Service Management vs. ThreatLocker Zero Trust Platform
A side-by-side comparison based on G2 review data.
| Metric | ServiceNow IT Service Management | ThreatLocker Zero Trust Platform |
|---|---|---|
| Overall rating | 4.5 | 4.8 |
| Review count | 2,010 | 516 |
| Ease of use | 8.8 | 8.6 |
| Ease of setup | 8.4 | 8.7 |
| Quality of support | 8.8 | 9.8 |
| Meets requirements | 9.1 | 9.6 |
| NPS | 65.143464 | 87.76699 |
| Small Business | 6.0% | 53.6% |
| Mid-Market | 21.9% | 33.3% |
| Enterprise | 72.1% | 13.1% |
| Total page views | 8,309 | 2,202 |
| Total LLM citations | 29,556 | 1,423 |
ServiceNow IT Service Management
ServiceNow IT Service Management (ITSM) is a cloud-based IT service management solution built on the ServiceNow AI Platform that helps IT organizations manage the full lifecycle of IT service delivery, from incident detection to resolution, service requests to change management, on a single platform with a unified data model. ServiceNow ITSM is used by IT teams across industries including financial services, healthcare, technology, manufacturing, and government.
- Ease of Use
- Incident Management
- Efficiency
- Features
- Automation
- Integrations
ThreatLocker Zero Trust Platform
ThreatLocker is a global leading Zero Trust Platform designed to empower organizations by providing them with the ability to control which applications are permitted to run on their networks. This suite of security tools is tailored for a wide range of users, including businesses, government agencies, and academic institutions, all of whom face the increasing threat of cybercrime. By enabling users to manage application execution, ThreatLocker aims to create a secure environment where organizations can operate without the looming fear of malware and other cyber threats.
- Customer Support
- Threat Detection
- Ease of Use
- Security
- Protection
- Features