G2 Vendor Directory

ServiceNow IT Service Management vs. ThreatLocker Zero Trust Platform

A side-by-side comparison based on G2 review data.

MetricServiceNow IT Service Management

by ServiceNow

ThreatLocker Zero Trust Platform

by Threatlocker Inc

Overall rating4.54.8
Review count2,010516
Ease of use8.88.6
Ease of setup8.48.7
Quality of support8.89.8
Meets requirements9.19.6
NPS65.14346487.76699
Small Business6.0%53.6%
Mid-Market21.9%33.3%
Enterprise72.1%13.1%
Total page views8,3092,202
Total LLM citations29,5561,423

ServiceNow IT Service Management

ServiceNow IT Service Management (ITSM) is a cloud-based IT service management solution built on the ServiceNow AI Platform that helps IT organizations manage the full lifecycle of IT service delivery, from incident detection to resolution, service requests to change management, on a single platform with a unified data model. ServiceNow ITSM is used by IT teams across industries including financial services, healthcare, technology, manufacturing, and government.

Pros

  • Ease of Use
  • Incident Management
  • Efficiency
  • Features
  • Automation
  • Integrations

ThreatLocker Zero Trust Platform

ThreatLocker is a global leading Zero Trust Platform designed to empower organizations by providing them with the ability to control which applications are permitted to run on their networks. This suite of security tools is tailored for a wide range of users, including businesses, government agencies, and academic institutions, all of whom face the increasing threat of cybercrime. By enabling users to manage application execution, ThreatLocker aims to create a secure environment where organizations can operate without the looming fear of malware and other cyber threats.

Pros

  • Customer Support
  • Threat Detection
  • Ease of Use
  • Security
  • Protection
  • Features