G2 Vendor Directory

ServiceNow IT Service Management vs. Codenvy

A side-by-side comparison based on G2 review data.

MetricServiceNow IT Service Management

by ServiceNow

Codenvy

by Red Hat

Overall rating4.54.2
Review count2,01067
Ease of use8.88.2
Ease of setup8.48.0
Quality of support8.88.2
Meets requirements9.18.5
NPS65.14346443.283582
Small Business6.0%65.7%
Mid-Market21.9%16.4%
Enterprise72.1%17.9%
Total page views8,30991
Total LLM citations29,55677

ServiceNow IT Service Management

ServiceNow IT Service Management (ITSM) is a cloud-based IT service management solution built on the ServiceNow AI Platform that helps IT organizations manage the full lifecycle of IT service delivery, from incident detection to resolution, service requests to change management, on a single platform with a unified data model. ServiceNow ITSM is used by IT teams across industries including financial services, healthcare, technology, manufacturing, and government.

Pros

  • Ease of Use
  • Incident Management
  • Efficiency
  • Features
  • Automation
  • Integrations

Codenvy

Codenvy is a developer workspace cloud that runs behind your firewall, connected to your systems and projects, removing configuration maintenance from development. Codenvy allows developers to: - Start a project in seconds, from any computer. - Work on-prem or in the cloud with an adaptable and well-paced IDE - Configure workspaces to include any stack using Dockerfiles. - Customize the IDE with Eclipse Che extensions and assemblies. - Launch parallel processes to build, run and deploy. - Work online, or offline with CLI push, pull and clone.

Pros

  • Language Support
  • Ease of Use
  • Tool Integration
  • Versatility
  • Cloud Services
  • Convenience