G2 Vendor Directory

ServiceNow IT Service Management vs. Canonical Netplan

A side-by-side comparison based on G2 review data.

MetricServiceNow IT Service Management

by ServiceNow

Canonical Netplan

by Canonical Ltd.

Overall rating4.54.4
Review count2,01019
Ease of use8.89.1
Ease of setup8.48.9
Quality of support8.88.7
Meets requirements9.19.3
NPS65.14346463.157895
Small Business6.0%26.3%
Mid-Market21.9%42.1%
Enterprise72.1%31.6%
Total page views8,30918
Total LLM citations29,5562

ServiceNow IT Service Management

ServiceNow IT Service Management (ITSM) is a cloud-based IT service management solution built on the ServiceNow AI Platform that helps IT organizations manage the full lifecycle of IT service delivery, from incident detection to resolution, service requests to change management, on a single platform with a unified data model. ServiceNow ITSM is used by IT teams across industries including financial services, healthcare, technology, manufacturing, and government.

Pros

  • Ease of Use
  • Incident Management
  • Efficiency
  • Features
  • Automation
  • Integrations

Canonical Netplan

Netplan is a utility for easily configuring networking on a linux system. You simply create a YAML description of the required network interfaces and what each should be configured to do. From this description Netplan will generate all the necessary configuration for your chosen renderer tool.

Pros