G2 Vendor Directory

ServiceNow Integration Hub vs. Zapier

A side-by-side comparison based on G2 review data.

MetricServiceNow Integration Hub

by ServiceNow

Zapier

by Zapier

Overall rating4.84.5
Review count212,088
Ease of use9.58.8
Ease of setup9.38.8
Quality of support9.78.6
Meets requirements9.59.1
NPS88.88888969.394673
Small Business9.5%71.3%
Mid-Market28.6%24.2%
Enterprise61.9%4.5%
Total page views2268,346
Total LLM citations412102,803

ServiceNow Integration Hub

ServiceNow Integration Hub is a comprehensive solution designed to seamlessly connect ServiceNow workflows with a wide array of external systems, applications, and data sources. By leveraging pre-built spokes and a no-code development environment, Integration Hub enables organizations to automate processes, enhance productivity, and reduce integration complexities. Key Features and Functionality: - Out-of-the-Box Spokes: Access over 220 pre-built spokes that facilitate integration with numerous enterprise applications, allowing for rapid deployment and reduced development time.

Pros

  • Customization

Zapier

Zapier is the #1 workflow automation platform for businesses that want to grow faster by maximizing the efficiency of their teams, tools, and processes without relying on development teams. With our new visual editor, free Filter and Formatter tasks for more control, and reduced task-based pricing, you're going love automating with Zapier. It's free to sign up — no credit card required — and creating your first workflow, what we call a "Zap," is just a few clicks away.

Pros

  • Ease of Use
  • Automation
  • Integrations
  • Easy Integrations
  • Integration Capabilities
  • Time-saving